Status updates

Gordonton Road Area Issue

There is a known fault in the Gordonton Rd area. The ETR at this time is 7pm 13/09/2019. We will update this status if there are further delays. If you have any problems with your service after this time, please get in touch with us here at Wanna by either calling 0800 100 714, emailing support@wanna.net.nz or using the contact us option above.


Whitianga Issue

Customers in Whitianga will be experiencing a loss of Internet service.Chorus Technician are already working on it . Currently no ETA .


Network Maintenance in Hamilton West - Fibre Customers Only - Upcoming scheduled maintenance notice

UFF are upgrading a fibre distribution hub (cabinet) that feeds a small number of services in the Avalon area of Hamilton West. These services will have an outage of up to 12 hours from 18:00 Thursday 5 September to 07:00 Friday 6 September 2019. Services will start coming back online throughout this window. We apologise for any inconvenience this may cause. If you have any problems with your service after this change window ends, please get in touch with us here at Wanna by either calling 0800 100 714, emailing support@wanna.net.nz or using the contact us option above.