Status updates

Unlanned Outage/ Wireless Customers Te Pahu - Whatawhata Ngahinapouri Area - 30 May 2021

We have identified an isolated issue affecting our customers in Te Pahu - Whatawhata, Ngahinapouri. Our engineers are working on this and we will be updating this page once service has been restored. We appreciate your understanding and sincerely apologize for any inconvenience caused.


Unplanned outage - Wireless Customers Raglan/Ruapuke Area 11 May 2021

Wanna Internet has identified an issue affecting some of our customers in the Raglan /Ruapuke region. We will be completing maintenance on the network this evening and there will be an interruption of service, between 1-4 hours long, while we complete the required maintenance, from 10:00 PM, Tuesday 11 May 2021 to 4:00 AM Wednesday 12 May 2021. We will be updating this page once the work is complete. We appreciate your understanding and apologize for any inconvenience caused. Please feel free to contact us on 0800 100 714 if you have any queries.


Planned Outage/Network maintenance - 5-May-2021 1:00-2:00

We are performing some urgent system maintenance tonight at 1 and 2am on the 5th of May. This will affect all customers. We apologise for any inconvenience caused. If you have any issues, please contact us on 0800 100 714 or support@wanna.net.nz