Status updates

Mains Power Failure - Te Papatapu Area

Wanna Internet has been notified that there is a power outage affecting one of our sites in the Te Papatapu area. While our sites in the area have backup battery power there is a chance that in the event of an extended outage or factors outside of Wanna Internet's control you may lose your connection. The power company has not provided an ETR yet, but we will keep you updated on the situation. Please feel free to contact us on 0800 100 714 if you have any queries.

Intermittent Voice issues - Thursday 21st October

We are currently experiencing an intermittent issue with some of our voice services. Customers who have a Wanna supplied phone line are able to make outbound calls but inbound calling is being impacted. We are looking into the issue at the moment and are aiming to restore services as quickly as possible. We appreciate your understanding and sincerely apologize for any inconvenience caused.

Intermittent Connection Issues 9/10/21 - Resolved

We experienced issues across our network causing some connectivity dropouts last night. Our team worked hard to find and resolved the issue . Services are now running correctly and we are continuing to actively monitor our network.