Status updates

Whitianga Issue

Customers in Whitianga will be experiencing a loss of Internet service.Chorus Technician are already working on it . Currently no ETA .

Network Maintenance in Hamilton West - Fibre Customers Only - Upcoming scheduled maintenance notice

UFF are upgrading a fibre distribution hub (cabinet) that feeds a small number of services in the Avalon area of Hamilton West. These services will have an outage of up to 12 hours from 18:00 Thursday 5 September to 07:00 Friday 6 September 2019. Services will start coming back online throughout this window. We apologise for any inconvenience this may cause. If you have any problems with your service after this change window ends, please get in touch with us here at Wanna by either calling 0800 100 714, emailing or using the contact us option above.

Phone line issues

Hi all, this morning we have technical problems with an upstream voice provider. You may experience bad call quality, and calls dropping. We are working towards a resolution as soon as we can.