We have just experienced an unplanned power outage in the early hours of this morning. Apologies for the inconvenience. All connections are now active again. If you are still experiencing issues with your connection please turn your router off at the wall and then on again. Please call us on 0800100714 if you still have any issues after that.
We have just experienced an unplanned power outage through the Hamilton city area. Power was out for only 10 seconds. All services are on an Uninterrupted Power Supply (UPS), however, the main circuit breaker on the master UPS was tripped during routine maintenance work. Apologies for the inconvenience
We have just experienced an unplanned power outage through the Hamilton city area. Power was out for only 10 seconds. All services are on an Uninterrupted Power Supply (UPS), however, we suspect the UPS did not register the power outage, and therefore did not switch to batteries. The result is all customers experienced a brief internet outage while everything restarted. Approximate downtime was 4-6 minutes. Apologies for the inconvenience; we will rectify our exposure with new UPSs immediately. Everything has returned to normal operations now.